NDIS-Aligned, High-Level Support for Participants with Complex Needs
When support needs are complex, NDIS compliance, clinical governance, and consistency of care are essential. Peak Care Services provides specialised Complex Care supports for NDIS participants with significant health or disability-related needs. All services are delivered in line with the NDIS Practice Standards, with strong clinical oversight and a person-centred approach. Support is available 24/7, with systems in place to ensure safety, continuity, and quality outcomes for every participant.
Who Our NDIS Complex Care Supports Are For
Our Complex Care services are suitable for NDIS participants who require:
- High-intensity or complex support needs funded under their NDIS plan
- Ongoing health monitoring and clinical oversight
- Behavioural, psychosocial, or complex physical support
- A coordinated approach across multiple providers and clinicians
- Consistent, reliable supports to manage risk and maintain stability
We work closely with participants and their support teams to ensure supports align with NDIS goals, funding categories, and plan requirements.
Why Choose Peak Care for NDIS Complex Care
24/7 NDIS-Compliant Support
Our support is delivered in accordance with the NDIS Practice Standards and Code of Conduct, ensuring participants receive safe, respectful, and reliable care at all times.
Clinical Governance & Oversight
Complex Care services are supported by qualified clinicians who oversee care delivery, risk management, and health-related supports, ensuring care remains appropriate, responsive, and compliant.
Individualised Support Plans
We develop participant-led, goal-focused support plans that align with each individual’s NDIS plan, health needs, preferences, and outcomes—reviewed regularly and adjusted as required.
Collaborative, Coordinated Care
Peak Care works in partnership with Support Coordinators, Plan Managers, families, allied health professionals, and medical providers to ensure supports are well-coordinated and clearly communicated.
Person-Centered & Rights-Focused Care
All supports are delivered with respect for participant choice, control, dignity, and independence, as outlined under the NDIS Quality and Safeguards Framework.
Trusted Complex Care Within the NDIS Framework
Complex needs require a provider who understands both care delivery and NDIS compliance.
Peak Care Services delivers high-quality, NDIS-aligned Complex Care that prioritises safety, wellbeing, and positive participant outcomes—now and into the future.
Client Reviews
“Tracey from the Geelong Team at Peak Care Services is absolutely outstanding. She is always available to take our calls, answer any queries we have and be there for us. Peak Care is by far the best Company that I have used. Tracey puts clients first. She goes above and beyond her job. She is caring, professional, and interacts with clients exceptionally well.”
Des Kostas
“I have worked for Peak Care Services for a few years now. They are by far the best Company I have ever worked for, and I have worked for quite a few. Their number one priority is the client, and the care/support that they receive. They go above and beyond their duty of care. All the workers put the clients before their own needs. They are all amazing, caring and orofessional. Hats off to you Peak Care. Well done on a fantastic Company.”
Tracey Bouchet
“Excellent support and care. Peak Care management and staff are always professional, go above and beyond what is to be expected and they work extremely well with families. I would high recommend.”
Joe Ling
“I have been working with Peak Care Services for over 6 month now and it has been a very pleasant experience. They always offer great flexibility with shifts. They are always supportive and helpful towards clients and staff. The support from the management is amazing. Happy to be a part of Peak Care Services.”
Zain Shah
“Tracey and the team at Peak Care not only provided world-class care for my dear sister in the final months of her life, they gave her friendship, laughter, happiness, independence, dignity and always went above and beyond when her health let her down. The carers are truly wonderful people and consummate professionals. Their attention to detail – particularly in the final days of my sister’s life – was so thoughtful and comforting. Our family will always be grateful to these extraordinary people.”
Glenn Connley